Visiting Us During the Pandemic: What You Need to Know

Welcome! The Ackland is open to the public for walk-in visits Wednesday-Saturday from 10 a.m.-5 p.m and Sunday from 1-5 p.m. We are also open on the 2nd Friday of the month from 10 a.m.-9 p.m.

Over the holidays, we will be closed on Nov. 25, December 24, and December 25, 2021, and January 1, 2022.

We continue to follow guidelines put in place by the University of North Carolina at Chapel Hill.

Scroll down for all the information you’ll need for your visit. We can’t wait to see you!

What To Expect

Welcome back to the Ackland! We’ve missed you!

In order to operate as safely as we can during the pandemic, the Ackland Art Museum has made some changes to our daily operations. We want to ensure that visitors have the best experience possible.

This page will help provide more information about what you can expect during your visit, including enhanced cleaning and safety precautions.

Public Health Guidelines We’re Following


The Ackland Art Museum is committed to fulfilling our mission in a manner that makes the safety and well-being of Museum visitors, volunteers, and staff our highest priority. In developing appropriate protocols and procedures, we have followed the recommended guidelines of the Centers for Disease Control and Prevention (CDC), the North Carolina Department of Health and Human Services, and the University of North Carolina at Chapel Hill.


A series of line drawings depicting pandemic safety measures such as masks and distancing

Plan Your Visit


Visitors can enjoy a visit to the Ackland during the following hours:

Wednesday–Saturday | 10:00 a.m.–5:00 p.m.
Sunday | 1:00-5:00 p.m.
2nd Fridays 10 a.m.-9 p.m.
Closed Nov. 25, Dec. 24 & Dec. 25, 2021, and Jan. 1, 2022.

Mask Policy

As part of the University of North Carolina at Chapel Hill, we require all staff and visitors to wear masks while visiting the Museum. We are wearing masks to protect you, so we ask you to wear a mask to protect us.

  • Please wear a fitted mask. Gaiters, vented masks, and bandanas are not currently accepted.
  • Face masks will be available free of charge for those who arrive without one.
  • We ask that you delay your visit if you or anyone in your party cannot wear a mask for any reason. 

Health & Safety

  • We prescreen the health of our employees, requiring them to stay home if they feel sick, and we ask our visitors to do the same.  If you or anyone in your party are experiencing any symptoms of COVID-19, we ask that you reschedule your visit to the Ackland.
  • Hand sanitizer stations are located throughout the Museum. We encourage visitors and staff to use them and to wash your hands often.
  • We have enhanced our cleaning procedures and frequently disinfect high-touch surfaces such as doors.
  • All galleries will have capacities posted. We ask that you help us by spreading out from other individuals and groups.
  • Plexiglas shields have been installed in our lobby check-in desk and museum store.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is extremely contagious.

What Will Be Different?

  • Our Museum Store is open. Please be especially mindful of other patrons and staff when in this space.
  • Gallery stools are available in the lobby to those who need them; they will be cleaned by staff after each use.
  • Visitors are encouraged to access our About the Art Guides and Gallery Maps digitally with QR codes located throughout the Museum if possible. Disposable physical self-guided tours and gallery maps will be available in the lobby.
  • Public tours, on-site programs such as Yoga in the Galleries, and other in-person events are currently offered on a limited basis. We will continue to offer high-quality online programming for all on our website so that at-home visitors can remain connected with the  Ackland while our pandemic protocols are in effect. Please check our event calendar for a current list of public programs.

Terms & Conditions

The Ackland Art Museum cannot guarantee that any visitor will not contract COVID-19 while on the Ackland’s premises. By visiting the Ackland, all visitors voluntarily assume all risks related to COVID-19 exposure, since this risk exists in any public setting.

The Ackland may ask visitors whether they are experiencing symptoms of COVID-19 recognized by the US Centers for Disease Control and Prevention. The Ackland reserves the right to deny entrance to any visitor or members of that visitor’s party who report having COVID-19 or who exhibit possible COVID-19 symptoms. If visitors experience these symptoms while in the Museum, they may be asked to leave.

We ask for visitors’ cooperation to help protect the health and safety of our community. Visitors must comply with all visitor protocols set forth in the Ackland’s Visit webpage, posted signage, and instructions from staff. The Ackland reserves the right to refuse or revoke entry to any visitor, including members of that visitor’s party, for failing to comply with protective measures.

Welcome back to the Ackland! We thank you for visiting, and we appreciate your understanding.