Membership FAQ

2020 Changes



Why are the membership levels and prices changing?

Membership levels have been reconfigured with new benefits to provide the best Ackland Art Museum experience for all.

Membership dues increase periodically to keep up with inflation and to better reflect the value of services provided. This is the first increase in membership pricing in over a decade.

When does my membership cost go up?

New membership levels rolled out on January 1, 2020. Current members will not have an increase in cost until they renew.

What do I do if my membership level has changed?

Artist & Educator – Current Artist & Educator members are eligible to receive Individual level benefits under the new membership program. We are now offering a 20% discount on all Basic Membership levels for artists and educators in place of a separate membership level.

Contributor – Current Contributor level members are eligible to receive Patron level benefits under the new membership program. We invite you to renew at the Patron level or another level when your membership expires.

Has the amount of my membership’s tax deductibility changed?

Basic Membership – including Individual, Household, Patron, and Benefactor – are 100% tax deductible.

For Director’s Circle Memberships, the amount of tax deductibility of each membership level depends on the fair market value of the benefits received.

Top Questions



Is my membership current?

Memberships are on a rolling one-year basis and will expire at the end of the membership month. Expiration dates are located on your membership card. If you cannot locate your card or expiration date, please contact for assistance.

When will I receive my membership card?

Membership cards will be mailed to you. It typically takes two weeks to receive your cards.

How do I update my contact information?

Please contact to update your contact information, including email address, mailing address, cardholder names, and communication preferences.

Are memberships transferrable or refundable?

Museum memberships are a tax-deductible gift; therefore, they are not refundable or transferrable.

How do I cancel or renew my membership?

To make changes to your membership, please contact Please note that membership are a tax-deductible gift, meaning they are not refundable or transferable.

Member Benefits



Do you have free parking?

Parking validation is available for members at the Benefactor level and above. If you are interested in upgrading your membership to receive additional benefits, please call 919-843-5637 for assistance.

Are there specific groups who receive additional discounts, like artists or educators?

The Ackland Art Museum invites K-12 educators, artists, non-UNC students, UNC-Chapel Hill faculty and staff members to join the museum and receive 20% off the cost of their Basic Membership. Discounts are available by phone or in person at the Museum store with proof of eligibility. Please contact for more information.